Complaints Policy, 10.04.2023
There is specially created customer support department for resolving all complaints and disputes.
If Meridan Gaming (CY) Ltd is unable to settle a dispute, either party is entitled to refer the dispute to the National Betting Authority (NBA) via email address [email protected].
Players are entitled to report any complaint they may have initially to the NBA in accordance with Cyprus Law and in particular with the provisions of Article 15 of the Betting Law 2019 and of Directive 20/2017 (Procedure for Submission and Examination of Complaints) issued by the National Betting Authority.
DEPOSITS / WITHDRAWALS / POSSIBLE CHARGES
Meridianbet only accepts bets from clients over the age of 18. The right to void any transactions with minors or defaulters is reserved.
The Customer has to read the Terms carefully and if he does not accept the Terms, than he should not use the Products.