There is specially created customer support department for resolving all complaints and disputes.
Customer support will make efforts to resolve the dispute in direct contact with the customer.
Viber Chat: +35795596522
Customer Support: 70003247
Email: [email protected]
If Meridan Gaming CY Ltd is unable to settle the dispute, either party is entitled to refer the dispute to the National Betting Authority via email address [email protected].
Players are entitled to address any complaint that may have, in principle National Betting Authority (NBA) of Cyprus as per article 13(LEGAL DISPUTE) of the Terms and Conditions.
Meridianbet only accepts bets from clients over the age of 18. The right to void any transactions with minors or defaulters is reserved.
The Customer has to read the Terms carefully and if he does not accept the Terms, than he should not use the Products.
Know Your Customers - KYC
Betting should be considered as a fun way to spend time, not as a way to make money.