There is specially created customer support department for resolving all complaints and disputes.

Customer support will make efforts to resolve the dispute in direct contact with the customer.

Viber Chat: +35795596522
Customer Support: 70003247

If Meridan Gaming CY Ltd is unable to settle the dispute, either party is entitled to refer the dispute to the National Betting Authority via email address

 Players are entitled to address any complaint that may have, in principle National Betting Authority (NBA) of Cyprus as per article 13(LEGAL DISPUTE) of the Terms and Conditions.