There is specially created customer support department for resolving all complaints and disputes.

Customer support will make efforts to resolve the dispute in direct contact with the customer.

Viber Chat: +35795596522
Customer Support: 70003247
Email: [email protected]

If Meridan Gaming CY Ltd is unable to settle the dispute, either party is entitled to refer the dispute to the National Betting Authority via email address [email protected].

 Players are entitled to address any complaint that may have, in principle National Betting Authority (NBA) of Cyprus as per article 13(LEGAL DISPUTE) of the Terms and Conditions.