Registration
How can I register?
Meridianbet.com.cy online betting account can be created in the option Register
Why do I need to verify my account?
Considering the high security standards we follow, and in order to be able to protect the privacy of your account, its details and funds in it, an account must be verified.
What documents are required to verify my account?
The following documents must be sent to the company for verification of your account:
a) Evidence on identity: image of ID card (front and back)
b) Evidence on address: copy of the recent utility bill (electricity, bank statement or similar).
Where can I send my documents?
How long does it take to verify my documents?
Verification of your documents is processed within the same day
Can my withdrawal be processed before I verify my account?
No. Withdrawals are not possible before the account verification process is complete
Login problems
I can’t log in to my account
The upper right corner of the site contains login fields. Enter your e-mail address into the e-mail field that you used during registration. Enter your current password in the Password field.
Forgotten my username
Please make sure that the way you entered your username for the first time, in registration, regarding lowercase or capital letters, shall be the only valid way for each login attempt you make on meridianbet.com.cy site.
Forgotten my password
Username is your e-mail address you entered on registration. If you have forgotten your password, enter your e-mail address and click on Forgot Password?
I want to change my password
After login, your current password can be changed in My Account in the Change Password sub-option.
How can I close my account?
To deactivate your account, sign in and follow the steps:
My Account
Personal Limits
Lifetime Self exclusion
How can I set limits at my account?
You can reduce the amount you spend on the website, setting your own limits. All blocking options of the account are available on the Personal Page Limits under your Account Settings.
Withdrawals
Withdrawals process -I can't withdraw
The rule is that pay-in and payout go the same paths. The way you can collect your winnings depends on the way you have paid in the deposit.
Where can I see my withdrawal history?
To view the history of your withdrawals, sign in to your account and follow the path Account >Transfers>Set the days and proceed
Why I can’t withdraw the full amount of my cash balance?
Please confirm that your current cash balance qualifies for the maximum withdrawal amount
Can I cancel my reservation?
Once your withdrawal is in reserved, you can cancel it after signing in to your account from your application or you could contact customer support
Deposits
Where can I see my deposit history?
To view the history of your withdrawals, sign in to your account and follow the path Account >Transfers>Set the days and proceed
Betting
What is handicap?
In the Handicap markets, a lead (of points, goals, points, etc.) is given to the team that is considered the weakest in a match
What is an ante post bet?
Ante post is a long-term bet
Is there a minimum betting amount?
The minimum bet is 0.10 euro.
Why haven’t I received the full paid out amount at my bet slip?
In some situations the odds on your bet differ from those at the time of placing the bet.
My bet is settled as void .Why?
A bet can be settled as void for various reasons, such us a postponed /interrupted event, obvious error, obvious mistake
Can I combine pre game and live bet?
Yes you can combine a pre-game with a live event
How can I search for a betting market?
You can easily search for a market at the ‘’search ‘field at the right upper corner of your home page
