Privacy Policy

Privacy Policy, 10.04.2023

Our Privacy Policy marks out the way in which Meridian Gaming (CY) Ltd (hereinafter "Meridianbet") is managing the information and data you provide to us in order to manage the relationship with our website.

All the personal information and data provided by your side is processed and otherwise held by Meridianbet in accordance with this Privacy Policy. We collect the personal information and data by your side through various ways:  website, mobile application, email, chat, telephone calls or any other means.

By accepting this Privacy Policy you hereby acknowledge and accept the use of your personal information and data as set out in this Privacy Policy. By accepting the Privacy Policy you understand that is necessary for Meridianbet to collect, hold and otherwise handle your data in order to allow you the access to the website and participate in our offer. If you do not agree with this Privacy Policy please do not use Meridianbet website or provide us in any other way with your personal information and data.


Any terms which are not defined in this Privacy Policy shall be as defined in the General Terms and Conditions, for avoidance of any doubt, unless the context otherwise requires.

Data Controller

Meridanbet, also referred in this Privacy Policy as “we”, “us” or “our”, is a brand of Meridian Gaming (CY) Ltd, established in Cyprus with the registered address at Leoforos Amathountos 180, Block A, 1st Floor,Parekklisia, 4533 Limassol, Cyprus, under registration number HE 314265. Meridian Gaming (CY) Ltd is a betting provider on sports or other events licensed in Cyprus issued by the National Betting Authority. Meridian Gaming (CY) Ltd acts as data controller as defined by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Protection of Natural Persons with Regard to the Processing of Personal Data and for the Free Movement of Such Data of 2018(N.125(I)/2018). Meridian Gaming (CY) Ltd controls the ways your personal data is collected, processed and the purposes for which the data is used through our website

Contact details

Should you have any questions and concerns regarding how we deal with the personal information provided by your side, please contact our Data Protection Officer [email protected].cy

Protecting Your Personal Data

Meridianbet protects and keeps your personal information and data in accordance with the high standards of our company and with the applicable Data Protection laws. The applicable Data Protection laws define that we can only process your personal data when there is a legal basis for processing, including the “legitimate interest” proposed by our side. The legal basis for processing may be one of the following:


  • When you have consented to the processing
  • When it is necessary for the conclusion or performance of any contract that we have with you
  • When it is necessary for compliance with a legal obligation under EU law or national law, including Anti-Money Laundry laws and regulations
  • When it is necessary for the purposes of legitimate interests pursued by us (or by a third party), unless it is overridden by your interests, fundamental rights and freedoms.
  • When it is necessary to protect your vital interests or of another natural person
  • When it is necessary to perform a task carried out in the public interest


Legitimate Interests

The Legitimate interests for processing your data is when we have a business or commercial reason to do so. Your personal data is protected on the same level as the data collected for regulatory reasons and any other legal basis, and we will not process it in a way that would be unfair to you or your interests.


Type of data we collect and process


By using the website /application upon your registration so that you can use any of the services we offer through our website /application or by contacting us, the Privacy Policy will come into force upon your consent.


The personal data we collect from you may include the following:


  • information you provide to us when registering for our services by filling in forms on the website or any other information you submit to us via the website or email;
  • information you provide to us in any correspondence and a record of any correspondence we have with you;
  • details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data;
  •  information about any possible criminal, fraudulent, or anti-money laundering activity;
  • details of transactions you carry out with us. Meridian Gaming (CY) Ltd may request any other information required for the purpose of confirming the source of wealth to verify the player's transactions;
  • information about your use of our Services;
  • the information you provide us through the surveys or competitions you participate in;
  • information about your preferences;
  • information about your betting history and patterns;
  • telephone calls to and from our Customer Support Team are recorded for training and security purposes along with the resolution of any queries arising from the service you receive.


Where it is reasonable or required for us to do so and not damaging to your rights and freedoms, we also collect personal information and data from publicly available sources such as internet searches, public records, and broadcast media.


How we use your personal data


We will process your personal data for the following purposes and in accordance with the following lawful conditions:


  • In order to be able to set up your account so that you can take full use of all the features of our services (necessary to perform the contract)
  • To enable us to receive questions and comments from you through our help center, and for us to be able to respond to them (necessary for the performance of the contract)
  • To our compliance with relevant regulations regarding your registration and to verification of the personal data you provide to us, including the disclosure of such data to third parties such as the Data Protection Officer, Commissioner of Personal Data Protection or any other competent Supervisory Authority (including financial institutions, age verification and Credit Rating Agencies) in relation to these purposes (legal obligation)
  • When you set deposit limits we will use automated means to track your deposit amounts to make sure that we fulfil your request (consent)
  • Preparing statistics, providing analytical reports and analysis relating to the use of the services by you and other customers (legitimate interests)
  • To communicate with you to announce significant service changes, technical issue updates and changes to the General Terms, including this Privacy Policy (necessary for the performance of the contract)
  • To send you offers and promotions which may be of interest to your (but only when you have given your consent)
  • To provide you with personalized use of our services so that we can offer you a better service. To profile you so that we can better understand your preferences and which products and offers would be most suitable for you and for similar customers with you (legitimate interests).
  • To our compliance with requested measures to identify and investigate any suspected unlawful, fraudulent or improper activity, including possible money laundering, the use of proceeds of crime and fraud (legal obligation)
  • To our compliance with the responsible gaming and social responsibility obligations we will monitor the bets on sports or other events and/or deposit patterns that may indicate concern in respect of responsible gaming.  We may use automated decision-making processes to help us to identify such patterns (legal obligation).


If you choose not to provide your Personal Data or to withdraw the previously given consent it may prevent us from meeting legal obligations, fulfilling a contract, or performing services required to run your account. You may withdraw your consent at any time. Not providing your personal data may mean we are unable to provide you with products or services.



Updating your information


It is important that the information we hold about you is accurate and up to date in order for us to comply with our regulatory obligations and also to provide you with the best service possible. We therefore request that you ensure your personal data is up to data at all times.

Data Retention


The personal data you have provided on our website will be retained for a period of at least five (5) years from the date of the last transaction and any of the account data may not be destroyed unless the period of five (5) years lapses and the prior approval of the Authority has been obtained. (Article 61 of the Betting Law of 2019, Law 37 (I) /2019).


Use of Cookies

To find out more about how we use cookies please see our cookies policy.


Transmission of Data to EU member states of EEA and third countries

The personal information and data provided by your side is transferred for the purpose of our legitimate interest to the company Meridian Gaming (CY) Ltd which is the “controller” or “Data Processor”.


According to the Protection of Natural Persons with Regard to the Processing of Personal Data and for the Free Movement of Such Data of 2018(N.125(I)/2018). the transmission of data which have been processed or are intended for processing after their transmission to any country shall be permitted after a license of the Commissioner.

The Commissioner shall issue this license only if he considers that the said country ensures an adequate level of protection. 


The transmission of data to Member-States of the European Union is free.

The transmission of personal data to a country which does not ensure an adequate level of protection,

is permitted exceptionally after a license of the Commissioner, under certain conditions.

Your rights over your Personal Data

Please note that in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) you have the following rights in regards to Meridianbet handling your personal data:

• You can withdraw your initial consent at any time; however, this will not invalidate any previously consented processing for which prior consent has been given. Also, the withdrawal of the consent can result in closing your account if the withdrawal of the consent is not in accordance with the legal basis on which we are processing such data.
• Filing a complaint with any relevant Data Protection Authority
• Access to your Personal Data that we process
• Correction of any Personal Data that is incorrect or out of date
• Erasure of the Personal Data that we process
• Right to restrict processing of your Personal Data in certain circumstances
• Right to transfer your data to a third party proposed by your side

Updates and modifications to the Privacy Policy

Please note that Meridianbet may update this Privacy Policy occasionally, so we recommend you to be informed frequently.

If there are any changes made to this Privacy Policy we will inform you in advance by email, notification on the website or other communication channels agreed upon, giving you the appropriate time to examine, understand and accept or not the changes before they come into force.
We will not enforce changes to the Privacy Policy without your consent. If you decline to accept the changes to the Privacy Policy, or otherwise do not accept the changes within the appropriate time period, we may not be able to continue to provide some or all products and services, as well as any use or processing by third parties (Data Protection Officer, Commissioner of Personal Data Protection or any competent Supervisory Authority).