Terms and Conditions


1. GENERAL

Customer must read the terms carefully and if you do not accept the Terms, you should not use the Products. When the customer play any game, or place a bet using the products, the customer accepts and agrees to be bound by the rules in force from time to time to the products available on the Website

2. COMPLIANCE WITH LAWS

The Product may be used only for lawful purposes and in a lawful manner. As Customers agree to comply with all applicable laws, statutes and regulations regarding the Product and any bets placed on or via the Product.

3. NO WARRANTY

3.1 We will endeavor to provide the product by paying reasonable skill and care. We make further representation or warranty, either express or implied, with respect to the Product. All implied warranties or conditions of satisfactory quality, fitness for purpose or accuracy are hereby excluded.

3.2 We make no warranty that the Product will meet your requirements or that it will be unimpeded, timely, secure or error free, that defects will be corrected, or that this site or the server Meridianbet.com.cy who has no viruses or bugs or to reflect the full functionality, accuracy, reliability of the materials or regarding results or accuracy of any information obtained by you through the Products.

3.3 We make no warranty that the Product will meet your requirements or that it will be unimpeded, timely, secure or error free, that defects will be corrected, or that this site or the server Meridianbet.com.cy who has no viruses or bugs or to reflect the full functionality, accuracy, reliability of the materials or regarding results or accuracy of any information obtained by you through the Products.

4. LIMITATION OF LIABILITY

4.1 You agree that your use of the Product by you is your sole responsibility.

4.2 We will not be liable to use of the Product, directly or indirectly, including without limitation, damages for loss of job, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have notice of the possibility of such loss or damage).

4.3 We will not be liable to you for any content or material uploaded or transmitted through the Product and you confirm that we will not be liable to you or to any third party for any modification, suspension or withdrawal of the Product.

5. COMPENSATION

You agree fully to indemnify, defend and indemnify us and our officers, our managers, our employees, our agents and suppliers, immediately on request, for all claims, liabilities, losses, costs, damages and expenses, including legal expenses that may arise from any breach of the Terms and Conditions by you or any other liability arising from the use of the Product by you or use by any other person has access to the product using your own identifying information.

6. TERMINATION

6.1 We may close your account (including username and your password) if we believe that you have breached any of these Conditions or have acted in a manner inconsistent with the spirit of any of them or for any reason terminate the offering of the Product.

*When the player/account is under investigation, the Company reserves the right to temporarily freeze the account of player. The player's account will be permanently closed after National Betting Authority of Cyprus confirms and approves.

6.2 You acknowledge than in case of any such termination or suspension of your account you will be informed through notification system.

7. COPYRIGHT

7.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of Meridianbet.com.cy betting services belong to us or our licensors. You may not use this material only as expressly authorized by us or our licensors.

7.2 You acknowledge and agree that the material and content contained in Meridianbet.com.cy site and provided as part of the Product is available only for your personal non-commercial use and that you can upload ( "downloading") hardware and content has only one computer hard disk for this purpose. Any other use of the material and the content therein is strictly prohibited. You agree that you will not (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, breach or create derivative works of the material and the content therein.

8. REGISTRATION / BETTING ACCOUNT

8.1 We reserve the right to correct obvious errors when preparing account balances. The company will inform the respective users of the corrections immediately.

8.2 We reserve the right to exclude users with false particulars from participating in the games offered and to refuse them the payment of any winnings. At the request of the company, the user is required to provide an official document with photo, to prove the identity (a passport copy, driver's license or ID card).

8.3 Each user may only have one account. Users who have not already registered are allowed to register as new users under another name or with a different email address (e-mail). If a user violates this rule, the company is entitled to cancel any bets has submitted and any FreeBets submitted to the respective account.

8.4 In the event of a suspicion of manipulation or fraud, and in case of any violation of these Terms and Conditions, in particular the multiple simultaneous participation in games and the creation of several accounts, the company may exclude the respective user from submitting further bets and from the participation in other games. Any criminal or suspicious act may be reported to the competent authorities. In such a case, the company will pay the user any real amount is the rest of the betting account after deduct a handling charge of 10% provided that the amount has been legally acquired. The Freebets or gains that can come from FreeBets, which were not acquired in a lawful manner, will be void.

8.5 Each customer is allowed to have only one account number and only one account can use the same IP address and the same computer. We are allowed ONLY ONE ACCOUNT per person, family, household, address, email address, telephone number, number of the debit / credit account and shared computer eg school, public library or workplace. If you have more than one account, all winnings and bonuses will be void, will inhibit the operation of the account and the account will be closed and the initial deposit will be transferred into the player’s remaining account. The National Betting Authority of Cyprus will act as the final arbiter in any dispute between the Meridianbet and it’s registered players in accordance with polices of the Company.

8.6 YOUR OBLIGATIONS AS A PLAYER

You hereby represent and warrant that:

8.6.1 You are over 18 or have a minimum legal age defined by the jurisdiction of your country of residence and, based on existing laws to You, legally allowed to participate in the games offered on the Website.

8.6.2 Participate in games with strictly non-professional capacity for recreational and entertainment purposes only,

8.6.3 Participate in games representing yourself and not on behalf of any other person

8.6.4 All information you provide in Meridian during the term of this agreement is true, complete and correct, and will immediately notify Meridian any change of such information;

8.6.5 You are solely responsible for reporting and any tax declaration applicable to You under relevant laws for any winnings you have received from Meridian

8.6.6 All money deposited in the game account. You are not suspected of any illegality and, in particular, does not originate from any illegal activity or source,

8.6.7 It is understood that with your participation in the Games are taking the risk of losing money deposited into your gaming account.

 

8.7 PROTECTION OF CUSTOMER FUNDS

Meridian will be, at the request of the player in whose name an account has been created, to remit, the amounts due to the player, within five (5) working days, from the date of the request, having first verified the player’s details, carried out safety procedures in relation to the player’s account and ensured that there is compliance with the approved regulations in relation to the payment of winnings to players.

 

9. PAYMENT METHODS

9.1 We reserve the right to charge handling fees for any transaction made. Any handling costs - if any - will be billed to the respective user during the transaction.

Minimum amount

Deposit

Withdrawal

Skrill

10€

10€

Neteller

10€

10€

Netbanx

10€

10€

Paysafe

10€

-

Blueberry 10€ 10€

 

Bank Transfer:
Minimum daily deposit through Bank: 1€ 
Maximum daily deposit: 10,000 €
Minimum daily withdrawal: 15 €
Maximum daily withdrawal: 10.000€
Maximum Weekly Ascension: 15,000€ 
For normal withdrawal via Bank (3-5 working days) - No transfer fees 
for swift through the Bank (taking up the same day) - transfer Fees: 75€

10. LIMIT BETTING

10.1 These limits concern value only approximate, as they are affected by currency fluctuations. If it turns out that a user has opened several accounts and has submitted the same bet on them contrary to the General Terms and Conditions, the winning limit applies on all profits made from these bets.

10.2 The Website is designed for entertainment and personal use purposes. If you have been diagnosed with any form of obsessive compulsive disorder in the games is prohibited participating in any real money game for Sites. If you think you have a problem with compulsive or addictive behavior in games, please seek professional help, and avoid this, and any other gaming site. The Website supports responsible participation in games.

10.3 You can reduce the amount you spend on the website, setting your own limits. All blocking options except permanent closure of the account are available on the Personal Page Limits under your Account Settings.

11. PAYMENTS

11.1 Before the first payment of the credit balance of real money from a betting account, the user must send a complete and legible copy of an official document with a photograph proving identity. With this copy of the official document, the company will check the personal data during registration (in particular the name and date of birth). In case of discrepancies, the bets made by the user will be canceled and winnings will not be paid to the user, unless the user proves his right over the balance on the betting account in another way. If it turns out that a user has opened several accounts, the company may refuse the payment of balances on these accounts (with the exception of the legitimately acquired balance - less a handling charge of 10% on the account first opened).

11.2 Members of groups of players must regulate their legal relationships exclusively with each other. The payment of winnings will only be made in the name of the respective account holder.

11.3 The user agrees to disclose information related to bank his / her account, from which the bets are placed. The user agrees that such information may be used by the company for reimbursement purposes to the user.

11.4 The Company reserves the right to change the payment method in individual cases (eg by issuing refunds to credit cards).

11.5 The website Meridianbet.com.cy will not responsible for any changes in payment amounts resulting from exchange rates.

11.6 The Meridian will carry out additional verification procedures for any payment exceed the equivalent of 2.300 GBP (Great Britain Pounds) and reserves the right to carry such verification procedures in case of lower payments.

11.7 Inactive Accounts Toys 
Dormant Account means that the game account has been inactive for a period of twenty four months (24) months ( "Dormant Account"). Dormant Player means a Player who has Inert Account ( "Dormant Player the account of which has become inert, and if our efforts are futile amount of dormant accounts will be submitted to the National Betting Authority  (NBA).

11.8 Your account should not be used as a banking facility and deposits should only be made for use as funds to place bets. If you make repeated deposits and withdrawals without undergoing the appropriate bets, we reserve the right to charge your account, without notice, any of our bank charges incurred before closing the account.

12. Privacy Policy

Our Privacy Policy marks out the way in which Meridianbet is managing the information and data you provide to us in order to manage the relationship with our website.

All the personal information and data provided by your side is processed and otherwise held by Meridianbet in accordance with this Privacy Policy. We collect the personal information and data by your side through various ways:  website, mobile application, email, chat, telephone calls or any other means.

By accepting this Privacy Policy you hereby acknowledge and accept the use of your personal information and data as set out in this Privacy Policy. By accepting the Privacy Policy you understand that is necessary for Meridianbet to collect, hold and otherwise handle your data in order to allow you the access to the website and participate in our offer. If you do not agree with this Privacy Policy please do not use Meridianbet website or provide us in any other way with your personal information and data.

The capitalized terms not defined in this Privacy Policy shall be as defined in the General Terms and Conditions, for avoidance of any doubt, unless the context otherwise requires.

Data Controller
Meridanbet, also referred in this Privacy Policy as “we”, “us” or “our”,  is a brand of Meridian Gaming (CY) Ltd, established in Cyprus with the registered address at 20,Manoli Kalomoiri & Marika Kotopouli, Visionhire Court 3030 Limassol, Cyprus, under registration number HE 314265. Meridian Gaming (CY) Ltd. is a gaming operator licensed in Cyprus, by National Betting Authority. Meridian Gaming (CY) Ltd. is acting as a Data Controller, as defined by General Data Protection Regulation. Meridian Gaming (CY) Ltd. controls the ways your personal data is collected, processed and the purposes for which the data is used by Meridianbet.

Contact details
Should you have any questions and concerns regarding how we deal with the personal information provided by your side, please contact our Data Protection Officer data.protection@meridianbet.com.cy


Protecting Your Personal Data
Meridianbet protects and keeps your personal information and data in accordance with the high standards of our company and with the applicable Data Protection laws. The applicable Data Protection laws define that we can only process your personal data when there is a legal basis for processing, including the “legitimate interest” proposed by our side. The legal basis for processing may be one of the following:

  • When you have consented to the processing
  • When it is necessary for the entry into or performance of any contract that we have with you
  • When it is necessary for compliance with a legal obligation under EU law or national law, including Anti-Money Laundry laws and regulations
  • When it is necessary for the purposes of legitimate interests pursued by us (or by a third party), unless it is overridden by your interests, fundamental rights and freedoms.
  • When it is necessary to protect your vital interests or of another natural person
  • When it is necessary to perform a task carried out in the public interest

 

Legitimate Interests
The Legitimate interests for processing your data is when we have a business or commercial reason to do so. Your personal data is protected on the same level as the data collected for regulatory reasons and any other legal basis, and we will not process it in a way that would be unfair to you or your interests.

 

Type of data we collect and process

By visiting our website and/or using our app, registering to use any of our services offered by us through our website/app, or contacting us this Privacy Policy will apply.

The personal data we collect from you may include the following:

  • information you provide to us when registering for our services by filling in forms on the website or any other information you submit to us via the website or email;
  • information you provide to us in any correspondence and a record of any correspondence we have with you;
  • details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data;
  •  information about any possible criminal, fraudulent, or anti-money laundering activity;
  • details of transactions you carry out with us;
  • information about your use of our Services;
  • information you provide to us through surveys you complete or competitions you enter;
  • information about your preferences;
  • information about your betting history and patterns;
  • telephone calls to and from our Customer Support Team are recorded for training and security purposes along with the resolution of any queries arising from the service you receive.

Where it is reasonable or required for us to do so and not damaging to your rights and freedoms, we also collect personal information and data from publicly available sources such as internet searches, public records, and broadcast media.

 

How we use your personal data

We will process your personal data for the following purposes and in accordance with the following lawful conditions:

  • To enable us to set up and operate your account so that you can make full use of all of the features of our services (necessary for the performance of the contract)
  • To enable us to receive questions and comments from you through our help center, and for us to be able to respond to them (necessary for the performance of the contract)
  • To comply with relevant regulations regarding your registration and to verification of the personal data you provide to us, including disclosure of such information to third parties (including financial institutions, age verification, and credit reporting agencies) in connection with such purposes (legal obligation)
  • When you set deposit limits we will use automated means to track your deposit amounts to make sure that we fulfil your request (consent)
  • Preparing statistics, providing analytical reports and analysis relating to the use of the services by you and other customers (legitimate interests)
  • Periodically sending written communications to you to announce important service changes, technical issue updates and changes to the General Terms, including this Privacy Policy (necessary for the performance of the contract)
  • To send you offers and promotions which may be of interest to your (but only when you have given your consent)
  • To provide you with personalized use of our services so that we can offer you a better service. To profile you so that we can better understand your preferences and which products and offers would be most suitable for you and customers similar to you (legitimate interests).
  • To comply with requested measures to identify and investigate any suspected unlawful, fraudulent or improper activity connected with the services, including possible money laundering, the use of proceeds of crime and fraud (legal obligation)
  • To comply with the responsible gambling and social responsibility obligations we will monitor gambling and/or deposit patterns that may indicate concern in respect of responsible gambling.  We may use automated decision-making processes to help us to identify such patterns (legal obligation).

If you choose not to provide your Personal Data or to withdraw the previously given consent it may prevent us from meeting legal obligations, fulfilling a contract, or performing services required to run your account. You may withdraw your consent at any time. Not providing your personal data may mean we are unable to provide you with products or services.

 

Updating your information

It is important that the information we hold about you is accurate and up to date in order for us to comply with our regulatory obligations and also to provide you with the best service possible. We therefore request that you ensure your personal data is up to data at all times.


Data Retention

The data you have provided to Meridianbet is kept for the period that you are our customer.
If you are no longer a customer of Meridianbet, we will keep your data for the minimum length of time required to comply with the applicable legal or regulatory obligations. Meridianbet will not retain the data beyond the AML/CFT requirements.

Use of Cookies
To find out more about how we use cookies please see our cookies policy.

 
Transmission of Data to EU member states of EEA and third countries
The personal information and data provided by your side is transferred for the purpose of our legitimate interest to the company Meridian Gaming (CY) Ltd which is the “controller” or “Data Processor”.

According to the Processing of Personal Data Law 138 (I)/2001 Transmission of data which have been processed or are intended for processing after their transmission to any country shall be permitted after a license of the Commissioner.

The Commissioner shall issue this license only if he considers that the said country ensures an adequate level of protection. 

The transmission of data to Member-States of the European Union is free.

The transmission of personal data to a country which does not ensure an adequate level of protection,

is permitted exceptionally after a license of the Commissioner, under certain conditions.


Your rights over your Personal Data
Please note that in accordance with the General Data Protection Regulation you have the following rights in regards to Meridianbet handling your personal data:

• You may withdraw your previously given consent at any time; however, this will not invalidate any previously consented processing. Also, the withdrawal of the consent can result in closing your account if the withdrawal of the consent is not in accordance with the legal basis on which we are processing such data.
• Filing a complaint with any relevant Data Protection Authority
• Access to your Personal Data that we process
• Correction of any Personal Data that is incorrect or out of date
• Erasure of the Personal Data that we process
• Right to restrict processing of your Personal Data in certain circumstances
• Right to transfer your data to a third party proposed by your side

Updates and modifications to the Privacy Policy
Please note that Meridianbet may update this Privacy Policy occasionally, so we recommend reviewing it frequently.

If there are any material changes made to this Privacy Policy we will do our best to inform you in advance by email, notification on the website or other communication channels agreed upon, giving an appropriate amount of time for you to consider and understand the changes before they come into effect.

We will not enforce material changes to the Privacy Policy without your consent. If you decline to accept the changes to the Privacy Policy, or otherwise do not accept the changes within the appropriate time period, we may not be able to continue to provide some or all products and services.

13. LEGAL DISPUTE

13.1 There is specially created customer support department for resolving all complaints and disputes.

Customer support will make efforts to resolve the dispute in direct contact with the customer.

Viber Chat: +35795596522
Customer Support: 70003247
Email: info@meridianbet.com.cy

If Meridan Gaming CY Ltd is unable to settle the dispute, either party is entitled to refer the dispute to the National Betting Authority via email address info@nba.gov.cy.

13.2 Players are entitled to address any complaint that may have, in principle National Betting Authority (NBA) of Cyprus as per article 13(LEGAL DISPUTE) of the Terms and Conditions.

14. CANCELLATION, TERMINATION, SUSPENSION AND BREACH (TERMS APPLICABLE TO ALL BETS)

14.1 Without limiting our ability to rely on other corrective measures that may be available to us, the Company may restrict your access to the web site, suspend operation or to close your account or cancel any bets not accepted by the Company with subsequent consent of the National Betting Authority of Cyprus including (without limitation) the cases:

  • suspected of engaging in illegal, fraudulent or dishonest activity while using our website. In this case the client will be required to provide additional documentation to the company
  • suspected of violating any term of this Agreement. In this case the client will be informed through notification system.
  • there is a technical problem. In this case the client will be informed through notification system.

14.2 In relation to any canceled or void bets, we reserve the right to take any money from your account relating to these bets or, if there are insufficient funds in your account, demand that they pay us the relevant outstanding amount relating to these bets.

14.3 At the close operation or suspension of your account, we reserve the right to withhold the amount is in the account pending until the outcome of any investigation (including any relevant external investigation). After end of any such investigation we reserve the right to keep the amount in your account if you make sure that you have acted in violation of this Agreement.

15. BONUS TERMS & CONDITIONS

15.1 The amount of the bet amount is bonus is not included in any returns.

15.2 The account amounts in bonuses can be exchanged for real account balance.

16. OTHER PROVISIONS

16.1 We reserve the right to shorten / extend the duration of the promotion/ offer /product or elements of the product at any time, with prior notification of the players and will not be liable towards the customer as a result of this action.

16.2 If any part of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions of these Terms.

16.3 These Terms and Conditions contain the entire agreement between you and us relating to the Product. You confirm that, in agreeing to accept these Conditions, you have not relied on any other representation (expression), except for the display (expression) that is understood in these Terms. You agree that you shall have no remedy in respect of any false representation (expression) that has not been term these Regulations except where the agreement does not apply in respect of any fraudulent or negligent false representation (express) whether this term has become a term of these Terms and Conditions.

16.4 The Meridian Gaming CY ltd is licensed by the National Betting Authority (NBA).

16.5 The Meridian Gaming CY Ltd is not a Financial Institution.

16.6 These terms and conditions shall be construed in accordance with the Cypriot Law and the courts of Cyprus have exclusive jurisdiction over them.