SAFER GAMBLING Safer Gambling Principles strives to create a responsible and humble betting environment for each and everyone betting at To most people betting is socially enjoyable and a harmless source of entertainment. wants to provide the world's safest and most innovating betting platform for adults. Every user can play within their financial means and to receive the best possible service. But, sometimes, it just becomes too much and a small number of players just can't say no to that extra bet.

Safer Gambling at is based on three principles:

Security of the Player

We take responsibility for the security of our players. Protection of players is based on exclusion of minors from the product line-up and the protection of privacy, which involves responsible dealings with data and payment processing. Fairness and the random nature of the products offered are monitored closely by independent authorities. Marketing communication is also geared towards player protection: a fair betting product only promises what it can deliver.

Security of the Game

Online monitoring at as well as the experience of our employees ensures protection against fraud. Manipulation of bets and money laundering are crimes and not a game.

Protection against betting addiction

Betting should be considered as a fun way to spend time, not as a way to make money. Participation in bets can lead to problems for a small group of customers.

In order to offer customers the best possible support all user contact which is related to safer gambling is dealt by a dedicated support team within the customer support department. This team works together with clients and provides recommendations for customers on the extent to which is possible for them to betresponsibly. In cases which can be traced back to betting addiction further participation in the betting line up is prohibited. The customer then receives support and advice on how to find professional assistance in the area.

Protection of minors excludes minors (persons under the age of 18) from participation in online betting. Confirmation of having reached the age of majority and date of birth is therefore a mandatory procedure following the registration A copy of photographic identification is also required when customers make their first withdrawal. takes its responsibility for preventing minors from taking part in betting seriously.

Parents are advised to keep their access details safe at all times (user ID, password and your question and answer combination).

Also we recommend that you install software that enables you to block and filter web traffic in order to prevent minors from reaching betting web sites.

In order to offer the best-possible protection of minors, we also rely on the support of parents and carers. Please keep your access details safe at all times (user ID, password and your question and answer combination).

Recognizing problematic behavior in betting 

In case you have any doubt regarding your behavior and self imposed limits, you can go to Gamcare and start Self Assessment tool to see whether you should seek formal evaluation of your betting behavior.

Get Advice Problem Recognition

Prevention of problems in betting

Here are our recommendations of principles to follow so that you can enjoy gaming responsibly:

  • Betting is for fun, not a way of earning money.
  • Make sure you play only when relaxed and concentrated.
  • Take regular breaks.
  • Decide your monthly betting stake in advance. Independently of our standard deposit limits, you may set a lower amount as your own personal limit.
  • Do not increase the maximum limit which you have decided for yourself.
  • Before you start betting, decide the winning amount at which you will end the game.
  • Decide beforehand how high your losses can be.
  • Never play under the influence of alcohol or other substances.
  • Never play when depressed.

Reality check

Set yourself time limit before you start betting and stick to it by setting an alarm. We strongly advise that you keep your device clock enabled whilst betting so you can easily refer to it. This is the way to remind yourself how long you have been on line may be to utilize an online stop watch or timer to give an indicator when a certain time period has elapsed.

Player protection

Advice for recognizing problematic behavior:

Problematic behavior in betting is defined as behavior that damages the existence, work or financial situation of an individual or family. Long term betting is certainly not suitable for the individuals personal situation and could have a negative overall impact on persons well being.

The most dangerous overall impact is the psychological illness of pathological betting. This condition has to be treated seriously. Prolonged intervals of betting and betting can lead to addiction problems.

How to recognize problematic behavior?

We would like to present certain parameters that can be warning signs or signals that can be considered as indicative for addiction problems or problematic behavior:

  • The player is heavily involved in betting. Their thoughts constantly turn to betting.
  • The stakes wagered become higher and higher.
  • Attempts to control/give up betting are unsuccessful.
  • The player becomes irritated and frustrated after attempting to reduce the extent of betting.
  • Betting serves as a means of getting away from problems or unpleasant feelings.
  • The player is trying to regain losses.
  • The player lies about his betting behavior.
  • The player acts illegally.
  • The player damages or loses other relationships or his job.
  • The player relies on others to give him money.

Online Dispute Resolution

The EU Online Dispute Resolution (ODR) is a web-based platform developed by the European Commission that allows customers and operators to handle disputes online.
For further info on ODR, click here.


Are you concerned about your betting habits? Are you on your way of becoming an addict? We have put together an extensive list of organizations you can contact to discuss any compulsive or problem behavior related to betting.

The National Betting Authority of Cyprus offer online and telephone support to anyone who is affected by problem betting. They provide information to help people make informed decisions about betting and where to go for support and advice. Further information can be found at

These are a number of institutions that offer professional assistance internationally and in UK